An 82-year-old woman recently faced a distressing incident while traveling with Air India. Unfortunately, she was denied the use of a wheelchair at the airport, which led to a serious fall. The elderly passenger, who likely required assistance due to her age and possibly limited mobility, found herself in a precarious situation when she was unable to navigate the terminal safely. As a result of the fall, she sustained injuries that necessitated hospitalization. This incident raises significant concerns about the treatment of elderly passengers and the accessibility services provided by airlines. It highlights the pressing need for better support systems to ensure the safety and well-being of elderly travelers, particularly those who may require additional assistance during their journeys. The airline’s policies and practices regarding the provision of mobility aids must be critically evaluated to prevent such unfortunate occurrences in the future.
An 82-year-old woman recently faced a distressing incident while traveling with Air India
