Air India has come under scrutiny following a recent incident involving an elderly woman who was denied a wheelchair at the airport. This situation sparked a significant uproar, leading to discussions about the airline’s treatment of passengers, especially those with special needs. The incident highlights the challenges faced by elderly travelers and the importance of timely assistance. In response to the backlash, Air India has flagged the issue of late arrivals, suggesting that delays may have contributed to the unfortunate denial of necessary services. The airline’s management is now under pressure to address these concerns and improve their protocols for accommodating elderly passengers to ensure that such incidents do not occur in the future. This case serves as a reminder of the need for better support systems within the airline industry for vulnerable groups.
Air India has come under scrutiny following a recent incident involving an elderly woman who was denied a wheelchair at the airport
